Patient Visits

[Malora Moore RN, BSN, MBA, CCE]

I know patients are tracked by MRN#’s. Administration is asking if CPN can track patients using encounter numbers. Has anyone been able to track patients in CPN using encounter numbers?

[Lori Fleming]

We would like the same information! Every other system/EMR uses Encounter numbers here as well. We have had issues in the past where a patient record didn’t archive out for some reason, then the patient comes back in the same year for a second pregnancy birth, the nurse pulls up their old record and documents the new pregnancy with the old one. The data becomes jumbled/merged between the two without any way to separate the two cases. Is there a specific reason why Encounter numbers are not used?

[Marina A]

Lori, we had the same issue in the past. Then we got help from GE to set up/enable PtD jobs so our delivered charts get archived promptly. Someone should be reviewing folders and investigate why charts did not archive.
Btw, I would also like to know if there is a way to introduce account numbers in GE CPN. We do it manually for NST patients only for billing purposes.

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